Contact information
TrueCanvas values clear communication and provides multiple ways for customers to contact us regarding products, orders, shipping, returns, refunds, or other store-related matters.
Business Information
Business Name: TrueCanvas
Website: TrueCanvas.site
Email: support@TrueCanvas.site
Phone: (519) 653-4308
Business Address:
2081 Sainte-Catherine St. West
Montreal, Quebec H3H 1M6
Canada
Customer Support
Customers may contact us regarding:
- Product information and availability;
- Existing or prospective orders;
- Shipping and delivery questions;
- Return and refund requests;
- Damaged, defective, or incorrect products;
- Website or checkout issues; and
- General store inquiries.
For inquiries concerning an existing order, please include your order number and the email address associated with the purchase whenever possible.
Written Correspondence
Written correspondence may be sent to our listed business address. However, products should not be returned to this address unless our customer support team has specifically instructed you to do so.
For product returns, always contact support@TrueCanvas.site first to obtain the appropriate return instructions.
TrueCanvas was established in 2022 and operates TrueCanvas.site as an online retail store specializing in decorative trays, tabletop organizers, wooden and woven home accessories, and related home organization products.